Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Ground Medical Services Doctor and make a difference by delivering top-tier medical services that support our employees' health and well-being. Experience a fast-paced, multicultural environment where your medical expertise will directly impact the success of our operations and contribute to our shared success on a global stage.

As a Ground Medical Services Doctor, you will provide top-tier, evidence-based medical care for our passengers, aircrew, and staff. Your role is crucial in ensuring health and safety standards are met in line with Dubai Health Authority (DHA) regulations, all while maintaining strict budgetary controls. You will offer medical recommendations and support for aircrew managing pre-departure and inflight medical emergencies, as well as for those ill or injured overseas, often within a fast-paced, high-pressure operational environment.

In This Role, You Will

Maintain all necessary licenses to meet DHA (and possibly GCAA) requirements to practice as a licensed Doctor in Dubai. Fulfil continuing medical education (CME) requirements as stipulated.
Provide telephone-based medical advice for passengers before departure, including gate screening and onboard assessments to determine fitness to travel, demonstrating clear and structured communication with both medical and non-medical stakeholders.
Offer telemedicine-supported medical advice for inflight passengers, aiding aircrew in managing medical concerns and emergencies. Assist the Captain and Network Control with timely, risk-based decision-making in dynamic and uncertain situations, including decisions on diversions for life-threatening conditions and serious medical emergencies.
Provide medical advice for outstation Flight Deck and Cabin Crew, including case management with local hospitals and medical providers, and assess their fitness to fly.

Qualification

To be considered for this role, you must meet the following requirements:

Medical degree (MBChB, MBBS, MD, or equivalent) from an accredited university.
A minimum of 3 years post-qualification experience.
Licensed as a Specialist or Consultant with DHA, or the eligibility to obtain such registration.
Qualifications and experience satisfactory to the Emirates Airline Clinic privileging committee for credentialing in specific specialist area.
Excellent stakeholder management skills (both internal and external), with the ability to communicate clearly and effectively in time-critical situations.
Flexibility to work around shift requirements and operate effectively in a fast-paced, dynamic environment.

You'll Have An Edge If You Have

Prior experience in telemedicine
Current medical registration with a recognized medical board or council. Fellowship or membership in a Royal College or equivalent is preferred.
Prior experience in aviation medicine or designation as an Aeromedical Examiner (AME) with a recognised aviation authority is advantageous.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team.

Salary & benefits

Join us and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers

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Ground Medical Services Doctor | Dubai, United Arab Emirates