Job description:

Role Summary

A hands-on, on-ground role focused on providing physical assistance to clients across their

healthcare journey — from hospital admissions to diagnostic visits, appointments, and report

collection. The Relationship Manager is the in-person presence of Healync, ensuring patients and

families are supported at every step.

Key Responsibilities

Physical Client Visits: Conduct in-person visits to clients at homes, hospitals, and diagnostic
centres to deliver assistance and reassurance.
Admission Procedures: Accompany clients during hospital admissions — paperwork, deposits,
insurance/TPA formalities, and room allocation.
Appointment Visits: Escort clients to doctor consultations and outpatient appointments,
ensuring smooth check-in and coordination with hospital staff.
Diagnostic Visits: Accompany clients to scans, lab tests, and other diagnostic procedures,
helping with logistics and on-site support.
Reports Collection: Collect medical reports, prescriptions, and discharge summaries from
hospitals and diagnostic centres on behalf of clients.
Coordination: Liaise between clients, hospitals, doctors, and Healync's internal team to ensure
timely follow-ups and continuity of care.
Documentation: Maintain accurate case notes and visit logs in Healync's internal systems after
every interaction.

What We're Looking For

Strong interpersonal and communication skills (English + local language).
Empathetic, calm, and reliable; comfortable around hospitals and clinical settings.
Willing to travel locally and work flexible hours, including emergencies.
Basic familiarity with smartphones and computer applications.
Healthcare/client-facing experience is a plus — freshers welcome
Immediate Joiner

Benefits:

Location: Tardeo, Mumbai, Maharashtra (Preferred)

Work Location: In person

Healync Private Health

New Jobs