Job summary
Aster Pharmacy is seeking a qualified and customer-focused pharmacist to join our team. The role involves dispensing medications, providing expert advice on health and wellness, ensuring regulatory compliance, and delivering exceptional customer service.
Key responsibilities
- Dispensing medications: Accurately dispense prescriptions as per doctor’s instructions while ensuring proper dosage and administration.
- Patient counseling: Provide guidance on medication usage, potential side effects, and lifestyle modifications to improve health outcomes.
- Customer service: Address customer queries, recommend over-the-counter (OTC) products, and promote health and wellness.
- Regulatory compliance: Ensure adherence to local pharmacy regulations and company policies.
- Inventory management: Monitor stock levels, check for expired products, and assist in procurement.
- Health & safety: Maintain a clean and organized pharmacy environment following all safety and hygiene protocols.
- Insurance & billing: Process prescriptions through insurance claims and handle billing efficiently.
- Compound and dispense medications as prescribed by physicians.
- Instruct customers on how and when to take prescribed medications, advising interventions and informing customers of any potential side effects.
- Process customer insurance prescriptions, get them approved, and dispense the medication accordingly with clear usage instructions.
- Keep accurate customer records and ensure a safe and clean working environment.
- Answer all incoming telephone calls as per company telephone etiquette.
- Complete operational requirements of the pharmacy including verifying order entries, maintaining records of controlled substances charges, and removing expired and/or damaged drugs from the pharmacy’s inventory.
- Adhere to applicable legal rules, regulations, and procedures governing pharmaceutical practice.
- Perform other administrative tasks when needed.
Requirements
- Bachelor's degree in Pharmacy (B.Pharm) or Doctor of Pharmacy (Pharm.D).
- Valid SCFHS license.
- 1–3 years of experience in a community pharmacy setting (fresh graduates may also apply).
- Strong knowledge of medications, OTC products, and health supplements.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
Education & experience
- Bachelor’s or master’s degree in pharmacy or pharmacology.
- Certification or license in DHA, MOH, or HAAD/DOH.
- Experience certificate from previous pharmacy (if applicable).
- Working knowledge of Microsoft Office Suite and software applications used by pharmacies.
Benefits
- Competitive salary and incentives.
- Career growth and training opportunities.
- Employee discounts on pharmacy products.
- Health insurance and other company benefits.
About Aster DM Healthcare
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, clinics, and pharmacies. We have over 20,000 dedicated employees across the geographies where we operate, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.”
We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster,” “Medcare,” and “Access” brands.
Aster Hospitals, one of the largest private healthcare service providers in the GCC, aims to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in four countries in the GCC, specializing in primary, secondary, and tertiary healthcare. These include Aster Hospitals (Mankhool and Al Qusais) in UAE; Aster Al Raffah Hospitals (Muscat, Sohar, and Ibri) in Oman; Aster Hospital (Doha) in Qatar; and Aster Sanad Hospital (Riyadh) in the Kingdom of Saudi Arabia, delivering on a simple yet strong promise to its people: “We’ll treat you well.”
Overall, Aster DM Healthcare Group has a strong presence in the GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics, and 238 pharmacies manned by a workforce of over 20,500 (including approximately 1,250 doctors on a fee-for-service basis) from across the geographies.