The Nursing Manager is responsible for providing leadership, supervision, and operational oversight to all Registered Nurses (RNs), Registered Practical Nurses (RPNs).

This role ensures the delivery of safe, ethical, culturally sensitive, and patient-centered nursing care while maintaining compliance with professional standards, accreditation requirements, and applicable federal and provincial regulations.

The Nursing Manager collaborates closely with the Nursing Director to achieve clinic and patient-care objectives and to ensure seamless interdisciplinary communication across medical, laboratory, counselling, administrative, and complementary medicine teams.

Duties and Responsibilities

Clinical Leadership & Patient Safety

Provide leadership and direct supervision to all RNs, RPNs, and NPs.
Recognize, assess, and assist in resolving clinical and administrative nursing issues.
Provide clinical expertise in medical, behavioral, and crisis management situations.
Report any immediate or ongoing nursing issues affecting patient safety to the Nursing Director.
Ensure all nursing care is delivered in accordance with patients’ cultural and spiritual needs.
Ensure nurses demonstrate a comprehensive understanding of their role in providing unbiased patient counseling.
Evaluate and revise patient education practices within each nursing department to ensure clarity, accuracy, and accessibility.

Recruitment, Orientation & Staffing

Collaborate with the Nursing Director in nursing recruitment and workforce planning.
Support the recruitment process to fill nursing vacancies in a timely and effective manner.
Oversee orientation and mentorship programs for all new nursing hires.
Lead nursing leadership meetings to review patientcare and staffing matters.
Oversee and maintain safe staffing patterns across all nursing departments.

Performance Management & Staff Development

Conduct annual performance appraisals for nursing team leads, including learning needs assessments and development action plans.
Ensure team leads complete annual performance evaluations for all nursing staff within their respective departments.
Provide ongoing coaching, support, and problem resolution for individual nursing performance issues.
Act as an impartial mediator in resolving conflicts between nursing departments and staff.
Maintain nursing competency through continuing education and research initiatives.
Organize educational and professional development activities for nursing staff.
Organize social and team engagement initiatives to support staff morale and collaboration.
Participate in mandatory organizational training including fire safety, WHMIS, infection control, hand hygiene, emergency response, and disaster planning.

Quality Management, Accreditation & Regulatory Compliance

Practice and ensure nursing compliance in accordance with the Code of Ethics and Professional Standards established by the College of Nurses of Ontario.
Maintain and support compliance with Accreditation Canada standards and best practices.
Ensure Third Party Reproduction processes are conducted in accordance with
Health Canada regulations and guidelines.
Support adherence to professional practice expectations aligned with CFAS guidelines where applicable.
Maintain and oversee the Quality Management System (QMS) as it pertains to nursing processes.
Take an active role in reviewing, developing, monitoring, and maintaining departmental policies, processes, and procedures in collaboration with interdisciplinary team members.Governance & Committee Participation
Participate as a member of the Leadership and Partnership Team.
Participate as a member of the Ethics Committee.
Participate as a member of the Patient Care Committee.

Patient Experience & Communication

Coordinate with the Nursing Director to monitor and respond to nursing-related patient feedback communications.
Investigate, address, and resolve nursing-related patient complaints and concerns in a timely and professional manner.
Facilitate seamless communication within a multidisciplinary team of medical, laboratory, counselling, administrative, and complementary medicine care providers.
Act as liaison with pharmaceutical companies in alignment with ethical and organizational standards.

Skills and Behaviours

Demonstrates compassionate, patient-centered leadership with impartial judgment, professionalism, and ethical decision-making.
Exhibits strong communication and active listening skills, with the ability to collaborate effectively within a multidisciplinary team environment.
Maintains strong organizational and administrative capabilities, attention to detail, and the ability to multitask while remaining calm under pressure.
Displays self-motivation, flexibility, sound judgment, and innovative problem-solving skills to assess risks, determine urgency, and make timely decisions in the best interests of the organization.

Qualifications

Current Registered Nurse (RN) registration in good standing with the College of Nurses of Ontario
Current BLS & ACLS certification
Membership with the Registered Nurses' Association of Ontario preferred
Membership with CFAS preferred
3-5 years of demonstrated managerial or supervisory experience, including performance management and conflict resolution
Advanced clinical practice skills in reproductive nursing, including cycle monitoring, third-party reproduction, and operating room experience, considered an asset
Experience with Accreditation Canada processes, Health Canada inspections, and related regulatory reviews considered an asset.

Working Conditions

Monday to Friday, with on-call responsibility at all times to provide emergency backup support as required.

Job Types: Full-time, Permanent

Pay: $95,000.00-$115,000.00 per year

Benefits:

Company events
Company pension
Extended health care
Paid time off

Ability to commute/relocate:

Toronto, ON M5G 1N8: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years of performance management, coaching, scheduling, and incident handling do you have?

Experience:

direct people management: 3 years (required)

Licence/Certification:

Registered Nurse Certification (required)
BLS Certification (required)
ACLS Certification (required)

Work Location: In person

The CReATe Fertility Centre jobs

Nursing Manager | Toronto, Ontario, Canada