About Zeraphos

Zeraphos helps NRI families care for their aging parents back home in India. We send trained care

professionals to the family’s home for regular visits, share clear updates with the family abroad, and act as the eyes and hands of children who live miles away.

How to Apply

Send your resume and contact info to careers@zeraphos.com. Or apply via our website.

The Role

As a Care Manager, you will own the day-to-day care experience for a group of families. You will

coordinate home visits, support our field care professionals (CareMates), speak with families abroad,

escalate medical concerns, and make sure every parent under our care feels seen, heard, and looked

after. This is a remote role based out of Kerala, with occasional travel to family homes, partner clinics,

and our Kerala office.

What You Will Do

Coordinate scheduled home visits between CareMates, families, and partner labs or clinics
Build trusted relationships with parents in India and their adult children abroad through calls, WhatsApp, and visit reports
Review CareMate visit notes and flag anything unusual
Handle urgent situations calmly, hospital accompaniment, lab follow-ups, doctor appointments, and keep the family informed in real time
Onboard, support, and coach new CareMates as the network grows

Requirements

Healthcare or eldercare experience is a plus
Experience in Care coordination, home health, or geriatric care is a plus
Strong judgment and ability to recognize when to escalate a concern
Excellent verbal and written communication skills
Comfortable using WhatsApp, email, and standard office software; able to learn new tools quickly
Fluent in English and Malayalam
Experience interacting with patients’ families is preferred

Nice to Have

Prior experience in geriatric care, home health, or hospital coordination

Why Join Zeraphos?

Make a meaningful difference in the lives of older adults and their families
Work with a mission-driven team building the future of elder care in India
Flexible and hybrid work environment
Opportunity to help shape care processes as the company grows

How to Apply

Send your resume and contact info to careers@zeraphos.com. Shortlisted candidates will be

contacted for an interview.

Zeraphos

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