About Us: Kauvery Group of Hospitals launched its first hospital more than two decades ago. The founders of Kauvery Hospital were determined on creating world-class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bedded hospital in Trichy, with a single-minded focus on offering the best-in-class healthcare, with a personal touch. This was a very new concept in a tier 2 city like Trichy which lacked a tertiary care hospital at the time. Today, Kauvery is a multi-specialty hospital chain with 2250+ beds in six locations including Trichy, Chennai, Salem, Hosur, Tirunelveli and Bengaluru. With twelve hospitals and a workforce of over 8000+, Kauvery’s mission is to provide exemplary secondary and tertiary care
Our Vision
To be the most respected and trusted healthcare provider
Our Mission
To make great healthcare affordable
Our Values
- Continual Improvement
- Heartfelt Personal Touch
- Ethical
- Empathetic Care
- Real Accountability
- Service Excellence
Job Opening: Employee Welfare Officer (EWO)
Organization: Kauvery Hospital
Location: Tiruchirappalli
Employment Type: Full-Time
Role Overview
Kauvery Hospital, Trichy is seeking a dedicated and neutral Employee Welfare Officer (EWO) to strengthen workforce trust, ensure psychological safety, and proactively manage employee concerns across hospital operations.
This is a governance-aligned role that operates independently of unit HR and department leadership to preserve neutrality, credibility, and confidentiality within a high-care, patient-centric environment.
Key Responsibilities
1. Workforce Engagement (Primary Responsibility)
- Conduct daily structured floor rounds across clinical and non-clinical departments
- Engage doctors, nurses, paramedical staff, and support teams in trust-based conversations
- Identify morale concerns, burnout indicators, and disengagement risks
- Act as a safe and confidential point of contact
2. Concern Management & Resolution
- Document employee concerns in a structured case tracking system
- Categorize issues by severity and risk level
- Independently resolve minor issues such as:
- Policy clarifications
- Interpersonal misunderstandings
- Work environment concerns
- Escalate serious matters (misconduct, harassment, ethical concerns, safety risks) directly to Corporate Governance
3. Governance & Compliance Escalation
- Ensure timely escalation of compliance-sensitive issues
- Maintain strict confidentiality and whistleblower protection
- Preserve documented audit trails for governance review
4. Workforce Intelligence & Reporting
Submit weekly dashboards highlighting:
- Emerging employee risk themes
- Departmental stress hotspots
- Attrition predictors
- Leadership effectiveness signals
- Culture and morale trends
Reports must be objective, data-driven, and insight-oriented.
Candidate Profile
We are looking for professionals who demonstrate:
- High emotional intelligence and empathy
- Exceptional listening skills
- Strong conflict navigation capability
- High ethical standards and confidentiality judgment
- Ability to work within a high-pressure healthcare environment
- Strong documentation and analytical reporting skills
- Neutral and unbiased decision-making ability
Preferred Experience
- Background in Employee Relations, Industrial Relations, Healthcare HR, Compliance, or Governance
- Experience in hospital or large workforce environments preferred
- Exposure to workforce risk monitoring and culture assessment is an advantage
Why Join Kauvery Hospital – Trichy
This is a high-trust, high-impact role directly contributing to:
- Employee well-being
- Burnout risk mitigation
- Organizational stability
- Leadership accountability
- Strengthening hospital culture
You will play a vital role in ensuring that those who care for patients feel heard, supported, and protected.
