Medical Field Representative - Physician Relations

Amplifon Americas • Full-time • Remote (Toronto, ON, CA) • C$ 95k - C$ 115k / year • 4m ago

Job Description

We are seeking a Medical Field Representative who is ready to Amp Up their career at an organization that combines your passion and performance to shape a better world. Amplifon's recognition as a "Top Employer 2026" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute demonstrates the close tie between our purpose - helping people rediscover all the emotions of sound - and the success employees can experience here.

As a Medical Field Representative, you will focus on developing trusted, compliant, and value-driven partnerships with physicians and clinic staff to support appropriate referral of patients for hearing assessment and care. The Medical Field Representative brings experience from medical, pharmaceutical, device, or healthcare services sales and understands how to operate effectively within Canada's publicly funded healthcare environment.

Success in this role depends on credibility, relationship management, and the ability to demonstrate how high-quality hearing care supports physician goals, patient outcomes, and continuity of care. This is a field-based role with direct ownership of territory growth, requiring a high degree of independence, professionalism, and long-term relationship focus.

Key Responsibilities:

Establish and maintain trusted relationships with family physicians, ENTs, geriatricians, internists, and allied healthcare providers, serving as the primary liaison between physician offices and hearing care clinics.
Develop and execute a structured territory plan to grow appropriate referral pathways through consistent engagement, follow-up, and service excellence.
Educate physicians and clinic staff on the prevalence and impact of untreated hearing loss, the patient journey, and clinical standards grounded in evidence-based care.
Lead in-office education sessions and approved initiatives (e.g., lunch-and-learns) while communicating in a manner that respects physicians' time and clinical priorities.
Collaborate with marketing, clinical, and leadership teams to tailor outreach strategies, support regional initiatives, and strengthen local market presence.
Maintain accurate CRM documentation, monitor referral trends and territory performance, and ensure full compliance with provincial regulations, privacy requirements, and ethical standards in a primarily field-based, hybrid role.

Qualifications in this role include, but are not limited to:

3+ years of experience in medical sales, pharmaceutical sales, medical devices, diagnostics, or healthcare services.
Demonstrated success building new professional relationships with physician offices.
Experience working independently in a field-based role with responsibility for territory growth.
Strong understanding of professional selling within a non-commissioned, referral-based healthcare environment.
Excellent communication and relationship-management skills.
Valid driver's license and willingness to travel within the assigned territory.

Preferred Experience and Skills:

Experience working within the Canadian healthcare system.
Familiarity with provincial healthcare structures and referral pathways.
Experience engaging with and educating members of primary care practices and specialty clinics.
Background or interest in hearing healthcare, audiology, or allied health services.
Experience using CRM systems and tracking field activity.
Professional and credible relationship builder, confident initiating and sustaining long-term physician partnerships.
Highly organized and self-directed, with the ability to effectively manage a large territory and multiple priorities.
Patient-focused and results-driven, operating with strong ethical standards and respect for clinical decision-making.

Compensation: Based on qualifications we anticipate the hiring range will be$95,000-$115,000 CAD plus 10% annual incentive and vehicle allowance or mileage reimbursement

Hybrid Work: This is a hybrid field and office-based role with will require presence in our Mississauga, Ontario office from time to time

Benefits Offered:

Extended Medical, Dental, Vision Benefits, RRSP and DPSP with company match, generous vacation, paid holidays, in addition to other benefits.
Flexible work arrangements to help support your work/life balance.
Expand your experience by taking advantage of our global mobility opportunities.

About Us:

Amplifon, the global leader in the hearing care retail market and headquartered in Milan, Italy, empowers people to rediscover all the emotions of sound. We operate under three regions in EMEA, Americas, and APAC with a global presence in 26 countries and 20,300 employees worldwide.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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