Job Summary
We are seeking various collaborative and compassionate healthcare clinicians, including Licensed Practical Nurses (LPNs) and Paramedics to provide virtual care services on behalf of Catalyst Health Solutions. As a Virtual Care Clinician, you will be providing high quality assessment, comfort, and care to those in need through phone and other virtual channels.
Duties
● Perform duties consistent and within your applicable scope of practice, using a patient-centered, compassionate, and empathetic approach.
● Exercise clinical judgment in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients.
● Promptly complete confidential medical records as per documentation standards.
● Use decision support software to guide clinical decisions; and uses own sound clinical judgment to make final decisions and recommendations to patients using a variety of virtually-enabled communication channels (i.e. phone, computer, etc.).
● Communicate professionally, providing clear and concise information/direction to patients, and with all members of the healthcare team.
● Participate and complete ongoing trainings and continuous quality improvement projects as required.
● Remain updated on current computer software and electronic documentation.
Qualifications
● Registered Professional in good standings with your applicable Professional College.
● Ability and willingness to obtain registration and licensure in other Atlantic Canadian provinces if required.
● Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care.
● Strong listening and assessment skills, with an ability to ask good questions, remain empathetic and calm in stressful and/or emotionally charged situations, and to respectfully communicate with a diverse patient population.
● Exceptional customer service, communication, computer, and software skills are required. Familiarity with Apple computer operating systems and the Microsoft Office suite are an asset.
● Ability to self-direct and self-organize, and to accurately record required information/details.
● Ability to work shift work including evening and weekend hours with flexibility in shift duration. Includes sitting for long periods of time.
● Able to work independently as well as part of a team, with excellent verbal, written, and organizational skills.
● Well-developed interpersonal and customer service skills, to effectively communicate with clients.
● Effective problem-solving and conflict management skills.
● This is a physically demanding position and requires hand, arm and shoulder dexterity, sensory ability, standing, sitting and frequent movement.
● Consistent demonstration of Catalyst Health Solution's corporate values.
● A criminal record, vulnerable sector and background check will be required upon employment.
This position has flexible hours and competitive wages, offering an opportunity for positive work-life balance. We value the well-being and professional growth of our team members.
To apply, please submit your resume and cover letter to hr@chsnl.ca.
*Note: Only selected candidates will be contacted for an interview. Thank you for your understanding.*
Job Type: Casual
Pay: $27.00-$30.00 per hour
Work Location: Remote
