Job Description
We are looking for an experienced, licensed nurse who can handle emergencies during a flight. The position requires someone with avaiability and flexibility to fly at any moment, supporting our travellers' needs. While not flying the nurse will be based at our Medical Centre supporting the nursing team on-site.
Providing high-quality holistic nursing care, utilizing advanced clinical knowledge and skills as per standards and guidelines established by Etihad Airways Medical Center for on-site and In-Flight Nurse duties; while observing preferences, values and needs with respect to culturally appropriate and safe effective nursing care to all populations served.
Accountabilities
- Patient Satisfaction: Ensures a customer-oriented service-based philosophy in line with the provision of In-Flight nurse services in accordance with the standards, guidelines, and foundation of EAMC and respective health authority in UAE.
- Advanced Clinical Care: Provision of In-Flight Nurse services utilizing the nursing process of Assessment, Planning, Organizing, Implementing and Evaluating nursing care to all populations served in accordance with the vision, mission, philosophy, standards, and guidelines/protocol of Etihad Airways Medical Center aligned with the regulations from respective health authority and departments involved.
- Quality Assurance and Improvement Compliance: Actively participates in the development, monitoring, reporting and continuous evaluation of Internal Audit and quality improvement activities and guidelines related to In-flight nurse and EAMC related programs using quality indicators and system processes.
- Occupational Health and Safety, Materials Management Maintenance Standards: Adherence to the requirements of the Occupational Health and Safety and Infection Control guidelines including emergency preparedness plans/policies and identification and acquisition of equipment and supplies necessary for patient care observing a timely and cost-effective manner.
- Clinical and Flight Protocols: Adherence to all clinical and flight protocols and clinic-specific policies, organizational standards, and principles of patient care as well as general procedures such as GCAA standards.
- Teamwork Environment: Promoting an environment of solidarity, honesty, and integrity by working closely with all the members of multi-disciplinary health care team and other providers from diverse background and cultures towards ensuring provision of effective and efficient patient care and evidence-based changing processes.
- Confidentiality and Code of Conduct: Maintaining confidentiality of all information in accordance with Etihad Airways Medical Centre (EAMC) and UAE Professional Code of Conduct for Nurses including the standards and guidelines set by respective health authority in UAE and other specific departments involved.
Quality Improvement Roles, Responsibilities & Accountabilities
- Participate in facility-wide and departmental quality improvement and patient safety programs.
- Attend planned in-house quality improvement and patient safety trainings, including Fire & Safety, Infection Control, and Mock Drills.
- Participate in developing, reviewing, and implementing policies and procedures.
- Assist in collecting data for KPI monitoring.
- Report any occurrences or variances (OVR/Incident Report) during duty hours.
Qualifications
- Bachelor of Science in Nursing Degree with current RN license(s) from Home Country and Department of Health in UAE.
- Preferably with Certifications such as: Basic Life Support (BLS) certificate, Advanced Cardiac Life Support (ACLS), Neonatal Resuscitation Program (NRP), Trauma Nursing Core Course (TNCC)/Basic Trauma Life Support (BTLS)/ Prehospital Trauma Life Support (PHTLS)/Transport Nurse Advanced Trauma Course (TNATC) and Intensive and Specialty certification:Certified Flight.
- Minimum Three (3) years’ Critical care/Emergency Nursing Experience
- Knowledge of Aero-medical procedure and policies as per GCAA and DOH regulations, preferred
- Knowledge of medical policies and procedures as per DOH regulations
- Customer service results focused Interpersonal skills.
- Communication, problem solving & decision-making skills.
- Compliance with safety & standards, Operation of equipment & technology
- Fluency in English, computer literacy
Additional Information
Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
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Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.