Education

 MBBS/MD or equivalent degree from a recognized medical institution.

 Valid Medical Council Registration / License to practice.

Experience

 Minimum 3–5 years of relevant clinical and corporate experience.

 Prior experience in a process-driven, review-based medical environment

preferred.

 Proven experience as a practicing physician.

A. Clinical Responsibilities

 Provide expert medical guidance to patients/clients, including telephonic

consultations where required.

 Serve as the primary escalation point for complex or high-risk cases requiring

advanced medical expertise.

 Interpret symptoms, diagnose medical conditions, and recommend

appropriate treatment plans.

 Prescribe and interpret laboratory tests to support diagnosis and follow-up

care.

 Maintain accurate and updated patient records in the Electronic Health

Records (EHR) system.

 Ensure strict adherence to patient confidentiality and ethical medical

practices.

 Demonstrate sound knowledge of diseases, epidemiology, examination

methodologies, diagnostics, and common medications (including side effects

and contraindications).

B. Operational Responsibilities

 Oversee day-to-day healthcare operations to ensure efficient workflows and

patient satisfaction.

 Develop and implement clinical policies, protocols, and procedures to

enhance service quality and regulatory compliance.

 Monitor and analyze key performance indicators (KPIs) related to clinical and

operational excellence.

 Lead quality assurance initiatives, audits, and accreditation processes.

 Coordinate with administrative teams to optimize resources and ensure

smooth operations.

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