About Us:
Allo Health is India’s first digital health clinic, promoting men's wellness for everyone. The company provides personalised, judgement-free, and discreet healthcare to guide customers through every step of their journey.
We are seeking a dedicated and proactive Patient Care Coordinator to join our team. The primary focus of this role will be to manage daily clinic operations, deliver an excellent patient experience, and support coordination between clinics and central teams. The ideal candidate will have great communication skills, a strong sense of responsibility, and the ability to manage multiple tasks effectively.
Key Responsibilities – Operations:
- Daily Operations: Ensure the clinic is patient-ready before doctor arrival, manage patient handling, perform daily medicine audits, and conduct weekly cash deposits.
- Patient Feedback: Collect and report reviews and feedback from patients to improve service delivery.
- Inventory & Utilities Management: Monitor and replenish essential clinic supplies including gloves, sanitizers, bags, syringes, etc.
- Relationship Management: Maintain good working relationships with clinic staff, owners, and partners to ensure smooth day-to-day operations.
- Reporting & Coordination: Send daily performance updates, respond to central/city team tasks, and ensure timely follow-through on assigned actions.
Qualifications and Skills:
- Experience in clinic operations or patient-facing roles, preferably in the healthcare industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with digital tools and basic Microsoft Office programs.
- Ability to work independently and collaboratively.
- Flexibility to travel across locations when required.
Locations: Dadar, Panvel, Mira Road.
